How can we help?

Find Troubleshooting Guide
Here are Troubleshooting Guides to help you out. Product SKU are displayed alphabetically or you may fill in the search box to check the product you are looking for.


Date Posted: 12 September 2018  
13.3" IPS Roof Mount Car DVD Player Flip Down Monitor 1080P FHD H... continue reading


Date Posted: 12 September 2018  
2.45" Car Dash Camera Cam Wifi Video Recorder 1080P NTK96658 SONY... continue reading


Date Posted: 12 September 2018  
7" Rearview Mirror Monitor 12V 24V Reversing CCD Camera Truck Car... continue reading


Date Posted: 12 September 2018  
20A Power Portable Car Battery Charger 4WD Boat Caravan Motorcycle 12v... continue reading


Date Posted: 12 September 2018  
Smart Battery Charger 2A 5A 10A 12V/24V Automatic 9 stages SLA Car 4WD... continue reading

Find User Manual
To find the user manual for your product, you can search by the product's SKU, product name or product description.

Please note: Products that are quite simple to use may not have user manuals.

Manual for GPS Tracker OBD Telematics Dongle

Download Manual

Uploaded on 19 October 2018

Mini OBD2 Bluetooth 4.0 Car Wireless Diagnostic Scanner V1.5 iPhone Android

Download Manual

Uploaded on 22 September 2018

IPCAMAT User Manual
WiFi IP Camera 1080P HD Wireless Indoor Security Smart Auto Tracking Pan Tilt

Download Manual

Uploaded on 12 September 2018

BCS50STR User Manual
50A Car Battery Charger Jump Starter 2 IN 1 12V/24V ATV Boat Truck Amp

Download Manual

Uploaded on 12 September 2018

BCS50 User Manual
50A Car Battery Charger 12V/24V ATV Boat Caravan Motorcycle Truck Amp

Download Manual

Uploaded on 12 September 2018

Read Articles
Hot Topics to learn about your Favourite products from Elinz.

Why you need a Sports Action Camera?
By Jethro S. on 20 February 2019
Capturing images of your traveling adventures with your p... continue reading
Reasons to have a GPS Tracking Device for your Car
By Jethro S. on 19 February 2019
You can never be too sure that your vehicle is safe in th... continue reading
Importance of a Fast Charge Powerbank
By Jethro S. on 12 February 2019
Most people nowadays rely on their handheld devices or ga... continue reading
Why is a Motorized Roof Mount DVD player Useful?
By Jethro S. on 11 February 2019
Do you often travel long distances with your kids or love... continue reading
Why you Should Travel with a Slim Active Car Headrest DVD Player?
By Jethro S. on 8 February 2019
Technology is now one of our main sources of entertainmen... continue reading


Can I pick up my purchase?
As an online business, we only offerour products available for delivery only. We do not offer a pickup facility.

What is your Returns Policy?
Elinz guarantees that we source high quality products and for this reason, we offer 60 days money back guarantee. If for any reason an Elinz customer is unsatisfied with their purchase, they can contact us within 60 days of the delivery date, and organise to return the product and receive a refund of the purchase price excluding the restocking fees (associated Delivery & Handling Costs), subject to the terms and conditions listed here: Read more..

Can I Schedule a Time / Day for Delivery?
It is not possible to schedule an exact time or day for delivery when you place your order.
Wherever possible, we suggest using a work address (including business name) or an alternate address where someone will be present to sign for your delivery on your behalf.

What if my order was already dispatched, can I still change the delivery address? If yes, will it cost me anything?
Once the purchased has already been dispatched, you cannot change the delivery address.

How do I use a voucher / promotional code?
To use a voucher or promotional code, firstly select the items you wish to purchase and click through to the CHECKOUT. Once you are in the CHECKOUT stage, you will see Apply Coupon / Promo Codeat the right side. Please key in the code and click on Apply coupon code button.
After applying the code you can see the discounted amount on your order summary.

Do you have a stock list for future sales events?
Sales event details are advertised on our homepage as soon as possible – however we are unable to confirm future sales in advanced. For the most up to date information, please subscribe to our mailing list or check in on the site! You may also fin updates on our Facebook Page.

How do I remove items from my cart?
If you have changed your mind and have not yet checked out – you can decrease the quantity of an item from 1 to 0 on view cart page. After doing so, click on Update changes button to reflect changes you have made.

What can I do if I’m not receiving newsletters?
You may contact our Customer Service Department to ensure that you are subscribed. If you are subscribed – please ensure that you check your email account settings as our emails may be filtered through to a ‘spam’ or ‘junk’ folder.

What are the current promos at Elinz?